Privacy Policy

1. Introduction

Magic Santa Clips ("we", "our", or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, and safeguard your information when you use our personalized Santa video service.

2. Information We Collect

We collect the following information to create your personalized Santa video:

• Child's first name - Used in the video for personalization
• Child's photo - Used to create the personalized video content
• Toy/gift photo - Used in the video for personalization
• Good deeds - Text used in the video script
• Parent/guardian email - Used to deliver your video and order confirmation
• Payment information - Processed securely by Stripe (we do not store card details)

3. How We Use Your Information

Your information is used solely to:

• Create your personalized Santa video
• Deliver your video via email
• Process your payment
• Provide customer support

4. Third-Party Services

We use the following third-party services to create your video:

• Stripe - Payment processing
• HeyGen - AI video generation
• ElevenLabs - Voice synthesis
• Kie.ai - Image and video processing
• JSON2Video - Video rendering
• Supabase - Secure data storage
• Resend - Email delivery

Each service has their own privacy policies and we encourage you to review them.

5. Data Storage & Retention

Your photos and personal information are stored securely on encrypted servers. We retain your data for 90 days after your video is created to allow you to access and download your video. After this period, your data may be permanently deleted.

6. Children's Privacy (COPPA)

Our service is designed for parents and guardians to create videos for their children. We do not knowingly collect information directly from children under 13. By using our service, you confirm that you are the parent or legal guardian of the child and consent to the processing of their photo and name for the purpose of creating the video.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us at the email below.

8. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure cloud storage, and access controls. However, no method of transmission over the Internet is 100% secure.

9. Cookies & Analytics

We use cookies and similar technologies to improve your experience, analyze site traffic, and for marketing purposes. This includes Google Tag Manager, Facebook Pixel, and Vercel Analytics.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please use the Live Chat feature on our homepage. You can create a support ticket and our team will get back to you.

We typically respond within 12-48 hours, but it's usually much faster!