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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Magic Santa Clips ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Magic Santa Clips provides personalized video creation services using AI technology. We create custom Santa videos based on information you provide, including photos, names, and personal details.

3. User Responsibilities

By using our Service, you agree to:

  • Provide accurate information
  • Only upload photos of children for whom you are the parent or legal guardian
  • Not use the Service for any unlawful purpose
  • Not upload inappropriate or harmful content
  • Not attempt to reverse engineer or copy our technology

4. Parental Consent

By using this Service, you represent and warrant that you are the parent or legal guardian of any child whose photo or information you submit. You consent to the processing of this information for the purpose of creating the personalized video.

5. Payment and Refunds

All payments are processed securely through Stripe. Prices are displayed in USD and are subject to change. Due to the personalized nature of our videos, which are custom-created specifically for your child, we are unable to offer refunds once video production has begun. Each video requires significant resources and is unique to your order. If you experience any technical issues with your video, please contact us and we will work with you to resolve the problem.

6. Intellectual Property

The videos we create are for your personal, non-commercial use only. You may share videos with family and friends but may not resell, redistribute, or use them for commercial purposes. All technology, branding, and content on our website remain the property of Magic Santa Clips.

7. Limitation of Liability

Magic Santa Clips is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service.

8. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue the Service at any time.

9. Video Delivery

Videos are typically delivered within 15-30 minutes via email. However, delivery times may vary based on demand and technical factors. Videos are available for download for 90 days after creation.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Us

If you have questions about these Terms or need assistance, please use the Live Chat feature on our homepage. You can create a support ticket and our team will get back to you.

We typically respond within 12-48 hours, but it's usually much faster!